Serity FAQ

Release date: 2020-03-17
Topic: Data Protection
1. What is Serity?
Serity makes it easy for you to check your company’s GDPR data protection compliance status. As a fully online GDPR data protection audit platform, Serity helps you ensure your company is GDPR compliant. Serity has been designed by lawyers, computer scientists and expert consultants.

2. What does Serity do?
As a fully online GDPR audit platform, Serity is an easy-to-use mechanism for checking your company’s GDPR compliance status. Serity helps you identify, understand, and resolve any compliance problems your organisation may have. Serity provides you with a full report, and verifies your business’ GDPR compliance status on an annual basis.
 
3. How do I sign up to Serity?

Signing up for Serity is easy to do. If you’re nervous to jump right in, have a look at the online demo before signing up or book a Serity demo with the ProPrivacy team, and we’ll take you through the sign-up process. We’ve also appointed a range of fully trained, experienced support consultants, so you can find one near to you here. Ensuring your business’ GDPR compliance is a team effort, and you are never alone in your company’s journey towards compliance.

4. How do I pay for Serity?
Creating a user account on Serity is free. To obtain the full benefits of using Serity you will be charged a fee to conduct your assessment using the audit statements. There is a once-off fee charged to you once you sign up to Serity. Should you require alternative payment arrangements (such as bulk buying for Enterprise use), you’re welcome to chat to our Accounts team. Book a Serity demo with the ProPrivacy team, and we’ll take you through the steps. A Serity demo takes just 15 minutes and you can book a demo slot that works for your schedule.

5. What do I need to provide Serity with?
As a fully online GDPR audit platform, Serity makes the job of data compliance officers and data protection officers so much simpler.  Serity takes very little personal data, keeping it to a minimum needed to contact and bill you.  Where needed, ProPrivacy is the official support service provider for Serity. By helping your company stay on the right side of regulation, the ProPrivacy team works with you to ensure your company’s GDPR compliance. To this end, the ProPrivacy team will need access to some of your company information, but this is managed through a confidential process, and a contract is agreed upon before work commences.

6. How secure is my information with Serity?
Your information remains entirely secure with Serity. Serity has been created in accordance with the strictest data protection protocols. Serity and ProPrivacy collect minimal data from you. Serity and ProPrivacy use state of the art online security measures to secure all data processed by their systems. Moreover, Serity and ProPrivacy do not store, process, or share any of your information, unless you have agreed to further marketing-related information.
 
7. How do I book a Serity demo?
Check out the online Serity demo here. If you’d like a more in-depth understanding of how Serity works, booking a Serity demo with the ProPrivacy team is very easy. Simply click here to book your Serity demo slot.
 
8. Where does Serity operate?
Serity is a service backed by ProPrivacy. ProPrivacy Compliance Solutions is your go-to for data protection, privacy and cyber security compliance help. ProPrivacy is based in Cork, Ireland, but works across the globe through its consulting and specialist client services portfolio.

9. Who makes Serity?
Serity is an online, self-check data protection audit platform designed by lawyers, computer scientists and specialist consultants. ProPrivacy is Serity’s support provider.  Serity, your GDPR Compliance Guide, is proudly supported by: the Cork North and West Local Enterprise Office (LEO), Cork County Council, the European Regional Development Fund (ERDF) and Structural and Investment Funds (SIFP).
 
10. What is GDPR?
While it appears onerous to many business people, the regulations and implementation of the General Data Protection Regulation (GDPR) seek to serve a single purpose: to protect the personal data of individuals within the European Union and the European Economic Area. The GDPR exists to put individuals in direct control of their personal data and therefore governs every process relating to any type of personal data. As the core operational regulation for enabling and securing personal data affecting all EU regions, the GDPR goes far beyond just being applicable to the EU. Instead, the GDPR affects every country – for every country, company, and a person who interacts with, utilises services from or even looks at a website that’s hosted in the EU, GDPR means something. The implementation of the GDPR forced businesses, big and small, to comply with its regulatory framework, making GDPR compliance, not just a nice to have, but a business essential.
 
11. What is data compliance?
When your business is verified as GDPR compliant, it means your company is operating entirely legally in terms of its data processing and storage procedures, and is fully equipped to continue operating as it is. Moreover, data compliance means that your business adheres to all regulatory and legislative frameworks it is required to, in terms of your operational territory and client base. It’s a business imperative that your organisation be GDPR compliant, and fully accountable. Serity makes that simple.
 
12. Why does my business need to be data compliant?
Beyond being simply GDPR compliant, there’s a big benefit to your organisation that begins long before you worry about the legislation: your customers and target market. Your GDPR compliance status is a symbol for your organisation’s reputation, trustworthiness, and excellent operational standards.  By setting a standard for data collection, storage, and utilisation, across the EU, the GDPR has created common, robust methodologies. In the long term, the GDPR simplifies business processes, while working to ensure personal privacy, the security of data, and enabling safe online activities. But, ensuring your business is GDPR compliant may seem onerous. Your business’ need to be data compliant rests on its fundamental obligation to operate legally, and ensure the protection of personal data in terms of the GDPR.
 
13. Who can help me with Serity?
Booking a Serity demo with the ProPrivacy team is very easy. Simply click here to book your Serity demo slot. ProPrivacy has also appointed a select group of fully trained, professional support consultants. Find one near to you here.

14. I want to know more about data compliance. Where do I go?
Booking a Serity demo with the ProPrivacy team is very easy. Simply click here to book your Serity demo slot. Alternatively, we suggest you visit the ProPrivacy Insights section, where we share useful information related to data compliance and outline case studies (we call them war stories!) to help you better understand what your business needs to do.

15. How often do I need to use Serity?
We recommend a yearly audit to grow the maturity of your compliance status.  How often you need to use Serity will depend entirely on your business journey. That said, as a fully online GDPR audit platform, Serity is an easy-to-use mechanism for checking your company’s GDPR compliance status. Serity helps you identify, understand, and resolve any compliance problems your business may have. Serity provides you with a full report, and verifies your business’ GDPR compliance status on an annual basis.
 
16. How much does Serity cost?
Creating a user account on Serity is free. To obtain the full benefits of using Serity and the services of ProPrivacy, however, you will be charged a fee. There are several payment options available for your Serity subscription. Prices range from €499 per year per statement from Serity.
 
17. Didn't find the answer you need?
To better understand how Serity can help your business become data compliant, book a Serity demo. Booking a Serity demo with the ProPrivacy team is very easy. Simply click here to book your Serity demo slot. Alternatively, we suggest you visit the ProPrivacy Insights section, where we share useful information related to data compliance and outline case studies (we call them war stories!) to help you better understand what your business needs to do.

18. Why is Serity a "first step" technology? What are the next steps?
Data compliance, despite what you may have been led to believe, is a journey and not a destination. Serity exists as an easy-to-use ‘first step’ technology to help your Data Protection Officer (DPO) assess your business’ data compliance policies and procedures. Once you know where your business stands in terms of GDPR compliance, the ProPrivacy team can help you define and implement a data compliance strategy that is legally robust. Using Serity can also help to guide your operational strategies, and ensures your organisation is making informed decisions, every step of the way.
 
19. Who else needs to use Serity?
Every business that needs to be GDPR compliant, needs Serity. There, we said it. Data compliance is our business.  We do data protection, privacy and cyber security data compliance.  Rather than burdening your staff with data compliance tasks, we work with you to build data compliance-focused processes that evolve as your organisation grows.  Instead of trying to wade through masses of information, you simply lean on our experience, backed by technologies that make your data compliance processes easier. With a data compliance specialist, business support and technical team on your side, your organisation reaps the benefit of not just another technical or legal services provider, but a data compliance service provider that’s focused on ensuring you don’t get tangled up in bureaucratic red tape.
 
20. How legal is Serity?
Using Serity is perfectly legal, and offers you a simple way to ensure your business is GDPR compliant. Serity is an online, self-check data protection audit platform designed by lawyers, computer scientists and expert consultants.
 
21. What happens if I'm not happy with Serity?
We love to hear from you, and work closely with our clients to not only improve their business’ data compliance, but also to improve our services. If you’d like to chat about Serity, please contact us on support@serity.io

22. I don’t agree with our results on Serity. What should I do?
We love to hear from you, and work closely with our clients to not only improve their business’ data compliance, but also to improve our services. If you’d like to chat about Serity, please contact the ProPrivacy team.

23. Our Serity results are worrying. What should I do?
Don’t stress out too much - we have yet to find a client who is fully data compliant off the bat. Remember that the process of compliance is an ongoing business process, and you’ve started at the right place to ensure your organisation’s GDPR compliance!